Privacy & Security
We respect your privacy!
Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.
The privacy of your personal information is taken seriously! We use industry standard 256 Bit Secure Socket Layer software (SSL) to encrypt your personal and credit card information during the order checkout process. We have to collect certain personal information (name, address, etc.) to process your order but want to assure you that we do not give away, sell, or in any other way distribute your personal information to any parties except as necessary to process your order (as explained below).
When placing an order online your credit card information is provided to GoLOGOlballs.com. The third parties that handle the processing of your credit card information are solely responsible for their use or misuse of the credit card number of any other information that they acquire from or about you, directly or indirectly. We do not share your credit card information with any other parties.
Our site uses cookies to enhance our customer’s shopping experience. A cookie is a small data file stored by your web browser on your computers hard drive. Cookies allow us to recognize who you are when you arrive at our site by associating the identification numbers in the cookie with other information you as a customer have provided us. That customer information is stored on our secured database. We do this because by knowing who you are and how you prefer to shop allows us to personalize your shopping experience and speed your checkout process. We only use cookies to monitor your visit to GoLOGOlballs.com. We do not track your activity on any other site.
You are the one in control of whether you allow us to use cookies or not. You still can shop at GoLOGOlballs.com even if you set your browser to disable cookies. However, if you choose not to accept cookies, we will not be able to provide you with as personalized a shopping experience as we would like to.
Shipping & Delivery
GoLOGOlballs.com is proud to offer FREE UPS Ground shipping within the continental United States. Alaska and Hawaii shipments
will incur a small additional shipping and handling fee. A variety of other shipping options are available such as Next Day Air, 2nd day air, and 3 day select.
All shipping options with the exception of our FREE UPS Ground shipping will be calculated using UPS’s online shipping calculator during order check out.
Cancelled Orders
All custom imprinted products are non-returnable after you approve your proof and they go to print.
We will send you an official proof for your approval after your order. Please ensure that your order is correct before approve your proof.
Returns & Replacements
If we deliver the wrong item to you, we will pick up the item and deliver you the correct item completely at our expense.
Complete customer satisfaction is our goal! If for any reason you are not completely satisfied with your order, please contact our Customer Service Department info@gologolfballs.com, and we will try to work something out.
Ordering
Most orders you place on GoLOGOlballs.com enter the production process very quickly so we can get your items to you as soon as possible.
Once an order has been submitted, and artwork approved the order cannot be modified.
All order must be placed with a valid ship to address. Changes to the ship to address can not be made once the factory starts the printing process.
Attention International Customers! At the present time we do not accept International orders that have shipping addresses outside the USA. Many of our International customers provide us with a United States shipping address that they trust will forward their items to them internationally. In those instances, orders can be placed online. If you have a very large order that you need to be shipped internationally please call us at 1-877-567-8795 and one of our customer representatives will discuss with you if there is a way we can meet your needs.
Payment, Pricing & Promotions
GoLoGolfBalls.comaccepts American Express, Discover, MasterCard, Visa, PayPal. We do not currently accept international wire transfers or Smart Cards.